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THE PRACTICAL DETAILS / 6 SEPTEMBER 2026

A clear agreement.

The practical terms for your account, trial and membership.

The service

Fit With a Plan combines general fitness plans, workout and food tracking, progress records and optional AI explanations. It is for adults aged 18 or over who can exercise without medical restrictions and do not need a specialist diet. It does not provide a human coach, medical advice, rehabilitation or clinical nutrition.

Use appropriate exercise technique and choose loads you can control. Stop if exercise causes pain or you feel unwell. Food information and estimates can be incomplete: check packaging and seek appropriate advice for allergies or medical needs. No weight, body-composition or fitness outcome is guaranteed.

Your free trial

Your 14-day trial starts when you create your account. No card is required and it does not automatically become a paid subscription. You can choose to subscribe; if you do so before the trial ends, Checkout shows when the first payment will be taken.

Price and renewal

Membership costs £7.99/month, including any applicable taxes. You authorise recurring monthly payments when you complete Stripe Checkout. The first charge date, amount and billing terms are shown before you confirm. There is no minimum commitment beyond the current billing period.

Cancel renewal through billing in your account before the next renewal. Paid access normally continues until the end of the period already paid for. Cancelling renewal and deleting your account are separate actions. We will tell you about a price change in advance, and you can cancel before it takes effect.

Cancellation and refunds

You can cancel your first paid membership within 14 days of the first payment for a full refund. Contact us with your account email and a clear request to cancel; no special wording or reason is required. We process an agreed refund to the original payment method within 14 days of receiving the request. Your statutory rights, including rights where the service is faulty or misdescribed, are unaffected.

For ordinary cancellations after that period, we stop future renewal; we do not normally refund a billing period already started. If you cannot access billing, contact us so that we can help.

Optional cancellation message

To: support@fitwithaplan.co.uk. I wish to cancel my fitness-app membership. Account email: ____. First payment date: ____. Name: ____. Date: ____.

Using your account

Keep your sign-in details private and provide accurate information where a plan depends on it. Do not access another person’s records, interfere with the service, or upload unlawful content. We may restrict access to address fraud, abuse or a security problem; contact us if you believe we have made a mistake.

You keep your rights in information and photos you upload. You give us permission to process them only as needed to provide the service and as explained in our privacy notice.

Availability and changes

You need a supported browser and an internet connection to save to your account. A recoverable local workout draft is not a completed server save. We may update features and carry out maintenance. We will give reasonable notice of material changes affecting paid membership and explain your choices if we discontinue the service.

AI requests have usage limits and may be unavailable. Rule-based plans and logging remain available when AI cannot respond. AI can make mistakes; it does not independently change your saved plan.

Responsibility and complaints

We are responsible for foreseeable loss caused by breaching this agreement or failing to use reasonable care and skill. Nothing here excludes liability where doing so would be unlawful, including for fraud or death or personal injury caused by negligence. You retain all mandatory consumer rights.

Contact us first with a complaint so that we can investigate. These terms follow the law of England and Wales; this does not remove the protections or court rights available to consumers in Scotland or Northern Ireland.

Who runs the service

Nathan Procter, sole trader.

12 Manorfield Road, Driffield, YO25 5JE, United Kingdom
support@fitwithaplan.co.uk
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